FREQUENTLY
ASKED
QUESTIONS
Got a question? We probably have the answer.
If not, we have real humans ready to chat.
🔥 General & How It Works
What exactly is SilkyDeals?â–¼
SilkyDeals is your premier destination for verified daily deals. We scour the internet's biggest retailers (and some hidden gems) to find price drops, glitch deals, and exclusive coupons. Our goal is simple: help you buy the things you love for less.
Is SilkyDeals free to use?â–¼
100% Yes. Always has been, always will be. You never pay us a dime. We just connect you to the savings.
How do you find these deals? Magic?â–¼
Close! We have a dedicated team of deal hunters who are obsessed with checking prices. We monitor thousands of products and retailer notifications 24/7. When a price drops significantly, we verify it manually and post it immediately.
Do I need an account to view deals?â–¼
Nope! All our deals are open to the public. However, creating an account lets you save deals for later, customize your feed, and get notified about specific categories you care about.
💰 Deals, Coupons & Pricing
Why did the price change when I clicked the link?â–¼
Deals move fast! Retailers often change prices dynamically based on demand, or stock runs out. If you see a higher price than what we listed, the deal has likely expired. We try to mark these as 'Expired' as fast as possible, but sometimes you guys are too quick!
Are these deals verified?â–¼
Absolutely. We manually test every coupon code and verify every price drop before it goes live on the site. We hate broken links as much as you do.
What if a coupon code doesn't work?â–¼
First, check the expiration date. Retailers sometimes pull codes early if they get too many redemptions. Second, make sure you've met any requirements (like 'First time customers only' or 'Min spend $50'). If it's still broken, please use the 'Report' button so we can fix it!
Do you sell the products yourselves?â–¼
No, we are not a store. We are a deal discovery platform. When you click 'Get Deal', you are taken directly to the retailer (like Amazon, Walmart, Best Buy, etc.) to complete your purchase securely with them.
Do you make money from this?â–¼
Transparency is key. We may earn a small affiliate commission from retailers when you buy through our links. This comes at ZERO cost to you (the price is the same or lower), and it keeps our servers running and our team fed.
🚚 Shipping, Returns & Support
What is the return policy?â–¼
Since you are buying directly from the retailer (e.g., Amazon, Nike, Target), their return policy applies. We recommend checking the retailer's return window before buying, especially for 'Final Sale' items.
Can I submit a deal I found?â–¼
We love community tips! While we don't have a public submission form just yet, you can use our Contact page to send us a hot tip. If it's good, we'll feature it and give you a shoutout!
Do you have a mobile app?â–¼
We act like one! Our site is fully optimized for mobile. You can 'Add to Home Screen' on iOS or Android for an app-like experience without the download. A native app is in our roadmap for the future.
Still confused?
Don't worry, our support team is standing by to help you save money.
Contact Support →